Security
We take the security of our system at GalacticBingo very seriously.
Whenever you access our web site or games any confidential information passed
between us is encrypted. Our web site uses secure server technology to ensure
that when you perform a cash out, access your account activity, make deposits
etc., your communications are protected using the same technology as online
banking sites.
Account Security
All users must register with their full name and mailing address when creating
an account with GalacticBingo. Cash outs are processed first by refund back
to the credit card used to make the deposits and checks are sent to the name
and address provided during registration, thereby eliminating the motivation
to create false accounts. Each account is identified by a unique account number
that is generated automatically at the time the account is registered. This
account number cannot be changed. Your GalacticBingo account can only be accessed
with this unique account number and your chosen password. For increased security,
your password should be at least 8 - 10 characters, with a combination of upper
& lower case letters, numbers and shift number keys. Use a unique password
for GalacticBingo that is not the same as any of your other passwords. If you
forget your password, it can be retrieved automatically via the password retrieval
system at the login page. GalacticBingo accepts no responsibility for any fraud
resulting from the unauthorized use of account numbers and passwords.
Account Balances
GalacticBingo maintains customer account balances in cash, ensuring that 100%
of each customer's balance is available for withdrawal at any time. In addition,
GalacticBingo is committed to prompt payment of all customer withdrawals.
Account Histories
GalacticBingo maintains individual player account histories since the beginning
of time, detailing the outcome of each and every game for which the player was
financially involved. A detailed review of a player's account history is available
in the Member's Area under the Reports menu. Actual Bingo Card game histories
are available upon request.
Membership Data and Internet Security Issues answered: All players are entered
with player identification numbers and a system assigned Player ID access-codes.
Registration is done via the Internet and credit card and banking details are
securely submitted on heavily encrypted pages. The complete player register
is stored on a computer separated from the Internet. Our WWW-Server supports
the SSL protocol for encrypted communications between GalacticBingo™
players and the credit card transaction system.
Another security measure is that we register each players IP address. Although
we can not rely on this information, it is possible to become aware of sudden
changes in playing behavior, which can indicate that a player's membership number
and access-code may have been compromised. Please note that in the event that
you notice changes to your player account status, you must e-mail us immediately
so we can investigate. This ability in no way obligates the M.C.T. Corporation
to investigate this kind of abnormality.
The harm an intruder can do if the intruder manages to break an access-code
is limited to using the access-code for playing only. The access-code cannot
be used for revealing the credit card number or other sensitive information.
The games are subjected to strict supervision. Government approved and internationally
recognized independent custodians have been appointed by The BingoAffiliates™
as are required by the Government of Panama.